Shipping policy

- Processing Time

Orders are typically processed within 1-3 business days. You will receive a confirmation email once your order has been shipped.

- Shipping Methods

The most appropriate method of postage will be used, depending of size, contents and destination of your parcels.
If the courier selected by you is not directly servicing your area or if the time frame for delivery for your area is judged too long, we reserve the rights to change the delivery method if we are judging it necessary. We will always use the delivery option that will work the best for your parcel.

Please note that we have no control on their delivery timings - they are a third party business. All shipping timeframes are only estimates by such.
They are your best contacts for more info onto your Parcels for delivery.

- Shipping Locations

We make delivery in Australia and International.

Shipping can take from 2 - 21 days.

 

- Tracking Your Order

Once your order has shipped, you will receive and email with tracking information so you can monitor your shipment`s progress.

 

- Shipping Cost

Shipping costs are calculated at checkout based on the weight of your order and the shipping method selected.

- Customer Service

If you have any questions or concerns regarding shipping, please feel free to contact our customer service team via email or phone.

 

If an incorrect address is provided or you fail to collect your item from the post office and the order is returned to us a re-delivery fee may apply.